ConPolicy Newsletter 2023 – 03

Dear Reader,

 

In today's issue ConPolicy informs you about: 

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

Study within the CO:DINA project funded by the German Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection
New ConPolicy project on consumer-friendly and sustainable design of digital platforms

Digital platforms are powerful, and they are being criticized for driving fake news, hate speech, and being a haven for 'surveillance capitalism'. However, a blind spot in the platform debate has been the ecological impact of platforms on our daily lives. Platforms and online commerce are increasingly shaping our private consumption and are thus becoming an important lever for climate, environmental and resource protection in everyday life. Advertising-financed business models and the commercial growth logic of companies are turning social media platforms, search engines and online stores into consumption drivers, without regard for climate protection and resource consumption.

Against this background, the Wuppertal Institute has commissioned ConPolicy with a research project as part of the CO:DINA research guideline 'Digital-ecological statecraft'. The aim of this project is to investigate how the existing system design of platforms affects consumer interests and societal interests. On the one hand, it will be clarified which concerns already exist with regard to consumer protection, and on the other hand, how sustainable consumption can be promoted by strengthening consumer protection. Based on the findings, political approaches will be developed on how platforms can be made more sustainable and consumer-friendly.

Further information on the project can be found here.

Study for the DIN Consumer Council
ConPolicy study 'Consumer security knowledge and behavior in the digital space' published

In the light of increasing digitalization, consumers are confronted with new challenges regarding the IT-security of their devices. Against this background, ConPolicy conducted a representative online survey on behalf of the DIN Consumer Council (DIN-VR) on the topic of consumer security knowledge and behavior in the digital space. Additionally, the consumers’ wishes for a further development of the framework conditions and support measures were investigated. The study was published on February 21, 2023. 

The results show that IT-security labels generally help consumers when purchasing IoT devices. Consumers are also willing to take a high degree of personal responsibility for the security of their IoT devices. Furthermore, consumers wish for stricter rules in the approval of devices and the banning of unsafe devices. Overall, consumers want more transparency about the security of digital devices. 

Dr. Christiane Rohleder, State Secretary at the German Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection (BMUV), commented: "The DIN Consumer Council study shows that consumers want to be able to rely on the safety of digital devices. Therefore, in addition to transparency, 'security by design' is also central. Security must already be taken into account in the design and default settings of digital devices."

Dr. Alexander Goschew, DIN Consumer Council, said: "Our study underlines the importance of more transparency in IT security of consumer devices, for example through the use of easily understandable security labels."

Further information on the project can be found here.  

The results of the study can be found here.

The press information by BMUV and DIN Consumer Council can be found here.

Survey commissioned by the BMUV
ConPolicy study for the Safer Internet Day 2023

Safer Internet Day, a joint conference of the Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection (BMUV) and the industry association Bitkom, took place on February 14, 2023. The topic was: "Power structures, participation and influence - How can consumers be strengthened in the digital space?”.

The results of a representative ConPolicy survey with N=1,000 respondents were published as part of the conference. The survey was commissioned by the BMUV and dealt with the perception of possible negative effects of unequal power structures as well as the expectations of consumers regarding market power. The results show, among other things, that the majority of consumers (57 percent) consider large digital corporations to be too powerful. Another 55 percent agreed that large digital corporations should be more regulated. With regard to certain practices such as the use of artificial intelligence or the exploitation of deceptive designs and dark patterns, respondents were fundamentally skeptical. However, they also see many advantages in the use of digital services.

The study results can be accessed here.

The BMUV press release with further information on the conference can be found here.

  Consumer policy news

Consumer protection
New legislation proposed for better child protection in advertising

The German Federal Ministry of Food and Agriculture (BMEL) proposed a new legislation on food advertising today. The new draft bill aims to ban… Read more

Sustainability
Eco-Barometer 2022: Organic food still in demand

Today, the German Federal Ministry of Food and Agriculture (BMEL) presented its 'Eco-Barometer 2022 – Survey on the consumption of organic food'.… Read more

Consumer protection
Telecommunications: Consumers submitted significantly more conciliation requests

The Telecommunications Conciliation Board of the German Federal Network Agency published its activity report for the year 2022 today. It shows that… Read more

Consumer protection
Market surveillance: 15 million non-compliant products sanctioned in online and retail trade

Today, the German Federal Network Agency presented the results of its market surveillance in German retail as well as online trade for the year of… Read more

  Recommended reading

ACCC
Greenwashing by businesses in Australia – Findings of the ACCC's internet sweep of environmental claims

This report outlines the findings of the Australian Competition and Consumer Commission's (ACCC) 2022 internet sweep of environmental claims. It… Read more

BSI
IT security in the digital consumer markets: Focus on online shopping platforms

Online shopping is becoming increasingly popular and is being used more and more frequently. The COVID-19 pandemic has further intensified this trend.… Read more

BEUC
The consumer perspective on the joint EU-US roadmap on Artificial Intelligence

Artificial Intelligence (AI) products and services, such as virtual assistants and facial recognition tools, are already changing consumer markets and… Read more

BEUC
Weathering the cost-of-living crisis – 8 solutions by European consumer organizations

Europe is undergoing a 'perfect storm': the rising energy prices, only partly linked to the Russian invasion of Ukraine, and its implications on other… Read more

Lautermann, C. & V. Frick
Corporate Digital Responsibility – How companies take responsibility in the digital transformation

The fundamental study Corporate Digital Responsibility (CDR) develops a research-based concept for the social responsibilities of business in the… Read more

BEUC
Greenwashing in retail financial services – Findings and conclusions from BEUC member feedback to a consultation by the three European supervisory authorities

Greenwashing is rife in retail financial services. The European Commission has recognised this, and in May 2022 it asked the European Banking… Read more