ConPolicy Newsletter 2023 – 04

Dear Reader,

 

In today's issue ConPolicy informs you about: 

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

Workshop on mobility and digital infrastructure.
ConPolicy at the BDI InnoNation Festival

Transportation of the future should be sustainable, connected and safe. But can we achieve these goals within the limits of our current systems and notions of mobility? Are our infrastructures and mindset ready for profound innovations in transport and logistics? Together with the participants of the InnoNation Festival of the BDI, ConPolicy project manager Dr. Annette Cerulli-Harms will find answers to these questions through examples from Urban Air Mobility as well as autonomous and connected driving.

The InnoNation Festival will take place on May 3, 2023 at the Alte Münze in Berlin. Together with numerous innovators from business, science, politics and society, the BDI offers a framework to advance the InnoNation. A dynamic community will emerge through open exchange, solution-oriented and creative processes. Future disruptions will be highly complex. In interactive future workshops and thought experiments, the challenges of the future will be creatively addressed.

European Consumer Summit 2023
ConPolicy input on consumer vulnerability and how to reach specific consumer groups

On March 28, 2023, the European Commission hosted the European Consumer Summit 2023. In the context of the summit inter alia a workshop on skills for consumers to address vulnerability was hosted.

In an input presentation, Prof. Dr. Christian Thorun, Managing Director of the ConPolicy Institute, introduced the concept of consumer vulnerability and shared insights into success factors for reaching out to specific (vulnerable) consumer groups.

In his introduction to the concept of consumer vulnerability he highlighted that within the Green Deal the European Commission had set the objective to leave no one behand in the necessary transformations. This idea was translated in the New Consumer Agenda, which states that consumers should play an active role in the green and digital transitions. Yet the reality showed that many consumers are currently insufficiently equipped to play this active role. Particularly vulnerable consumers would need to be empowered and their sills and competencies had to be stepped up. He concluded that local advice activities, which targeted particularly vulnerable consumers, could play an important role in this empowerment process. 

Based on a study that ConPolicy implemented jointly with VVA, he highlighted four success factors for organisations that seek to reach out to vulnerable consumers:

  1. Tailoring the initiatives to specific consumer groups
  2. Collaboration and partnerships
  3. Advice at the right moment
  4. Online advice development

His presentation can be found here.

European Consumer Summit 2023
ConPolicy input on consumer policy in times of significant challenges

On March 28, 2023, the European Commission hosted the European Consumer Summit 2023. The focus of the Summit was on moving ahead while managing multiple crises.

In the context of his keynote at the beginning of the conference, Prof. Dr. Christian Thorun, Managing Director of the ConPolicy Institute, elaborated on the state of play of consumers in the European Union, trends, opportunities and challenges for consumers in the next two to five years and the implications for consumer policy. In his presentation he focused on the economic situation, digitalization and sustainability

Regarding the economic situation he argued that consumers – and particularly vulnerable ones – are currently under stress. The major reason for this is the historical cost of living crises. He expected that while inflation will go down in the next two years, pressure on vulnerable consumers will most likely remain high.

Speaking about digitaliziation and consumers he argued that while ever more consumers enjoyed and used a wide range of digital products and services, the imbalance of power between consumers and digital businesses was growing and citizens expected governments to act. When looking into the future, he expected digital asymmetry to grow and that less choice and competition was a real threat.

With regard to the necessary sustainability transformation he highlighted that we were currently far away from consuming responsibly and had to significantly speed up our efforts if we wanted to meet our 2030 targets.  

He concluded that consumer policy needed a new mindset and strategic Sustainable Development Goals-guided approach, that we had to secure consumer acceptance and support, applied a user-centric approach in policy making and used digital technology and business innovation for good.

His presentation can be downloaded here.

Forum article in the GAIA special issue 'sustainable digitalization'
Publication on the responsibility of digital platforms for sustainable consumption

Current digital business models create incentives to increase consumption and therefore run counter to sustainable development objectives. To date, European Union platform regulation initiatives do not systematically address this challenge.

In this context, Dr. Otmar Lell, project manager at ConPolicy, and Dr. Maike Gossen, research associate at the Department of Social-Ecological Transformation and Sustainable Digitalization at the Technical University of Berlin, investigated the impact of digital platforms on consumer interests and sustainability objectives.

In a forum contribution to the journal GAIA, they propose a systemic policy approach with the introduction of positive accountability to ensure that digital platforms steer their impact on consumer interests and sustainable development objectives in a positive direction and thus support sustainable consumption in the digital age. 

The forum paper is available for download as an open access publication here.

Results of a representative online survey
ConPolicy presentation at AI-Lighthouse Networking Meeting 2023

On March 23, 2023, the AI-Lighthouse Networking Meeting 2023 took place at the Impact Hub in Berlin, where about 40 different AI-Lighthouses participated and shared information about their projects. As part of the networking meeting, Dr. Sara Elisa Kettner,  project manager at ConPolicy, and Dr. Miriam Bodenheimer from Fraunhofer ISI gave a presentation entitled 'What sustainability information do consumers want?' in the session 'Circular Economy / Recycling / Digital Product Passport'. In doing so, they presented the results of a representative online survey conducted for the AI-lighthouse project ZuSiNa (Better access and visibility of sustainability information in online retail; FKZ: 67KI21009A).

The results show that consumers are generally very interested in sustainability information when shopping online and especially information on social sustainability dimensions is highly relevant for purchasing. Thus, they should also be included in the political decision-making process for the Digital Product Passport (DPP).

More information about the project can be found here.

More information about the funding guideline of the AI-Lighthouses, in which the project is funded, can be found on the pages of the BMUV and the ZUG.
 

  Consumer policy news

Consumer behavior
New Consumer Scoreboard shows strong impact of the energy crisis on consumers

Today, the European Commission (EC) published its 2023 Consumer Conditions Scoreboard. The results show that almost half of consumers across the EU… Read more

Consumer protection
New proposal to better protect consumers from greenwashing

The European Commission (EC) proposed common criteria against greenwashing and misleading environmental claims today. This proposal seeks to empower… Read more

Digitalization
Half of consumers rely on repairs for broken smartphones

Today, the digital association Bitkom published the results of its representative survey on repairs of defective mobile devices. The results show that… Read more

Digitalization
Acute cyber threat situation for consumers

On the World Consumer Day, the German Federal Office for Information Security (BSI) presented its report on Digital Consumer Protection 2022. The… Read more

Consumer behavior
Sustainable holidays – German consumers between good intentions and reality

Today, the German Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection (BMUV) presented its latest… Read more

Digitalization
WhatsApp agrees to comply fully with EU rules, but consumer organizations remain skeptical

As a result of dialog rounds among EU consumer protection authorities, Consumer Protection Cooperation Network (CPC), the instant messaging service… Read more

  Recommended reading

Hallsworth, M.
A manifesto for applying behavioral science – BIT's landmark guide for the future of applied behavioral science

This is a manifesto for how applied behavioral science can fulfill its true potential. The behavioral insights movement has flourished over the last… Read more

CI
Consumer protection and empowerment for a clean energy future

Putting consumers at the center of the energy transition is vital to meet climate change and affordable, secure energy access goals in conjunction.… Read more

Bryan, C., E. Tipton & D. Yeager
Behavioral science is unlikely to change the world without a heterogeneity revolution

In the past decade, behaviorral science has gained influence in policymaking but suffered a crisis of confidence in the replicability of its findings.… Read more

Piorkowsky, M.B.
Hybrid economic actors and organizations. Anomalies, normality or artifacts – An approach

Outside the standard economic literature, hybrid economic actors and organizations have been talked about, written about, and discussed in economic… Read more

BEUC
A climate-neutral food basket – Too good to be true?

As consumers are becoming ever more aware of the impact of the food system on the planet, environmental claims on food and beverage packages are… Read more

Kurzweil, A. et al.
Ecological impact analysis of municipal, non-investive measures in transport

The project focused on municipal measures in transport which, on the one hand, have an effect on transport demand and, on the other, are not… Read more