Study funded by the Federal Ministry of Justice and Consumer Protection
New ConPolicy project about using AI to improve heating checks – Empowerment through a smart evaluation of the heating cost settlement
The joint project aims to develop a prototype application that will potentially help some 16 million households to better understand their heating bill and act in accordance with the assessments. In their current form, heating bills are often not prepared in an understandable way, as each metering service provider uses different formats and terminology. As a result, errors are not detected, energy and services are purchased overpriced, and incentives to save energy are not provided. This costs consumers billions of euros annually and causes unnecessary tons of CO2.
Therefore, this project aims at transforming the classical heating bill into understandable and transparent, comprehensible statements and evaluations by using AI with the help of a prototypical application. ConPolicy is especially responsible for the user orientation of the AI application.
The project is funded by the German Federal Ministry of Justice and Consumer Protection (BMJV).
Further information on the project can be found here.
Framework contract with the European Parliament
ConPolicy provides the Parliament with expertise in the area of consumer protection
To support its work, the Internal Market and Consumer Protection Committee (IMCO)of the European Parliament has issued a framework contract to provide external expertise on regulatory and policy issues. ConPolicy has been commissioned to lead a consortium for this framework contract to advise IMCO on consumer protection, including the economic and legal aspects of consumer policy.
Together with its partners VVA Brussels, the European University Institute, Wageningen University and the European Consumers' Organisation BEUC, ConPolicy will provide IMCO with studies, in-depth analyses and fact sheets.
Sustainability
Climate and environmental protection are particularly important for young people
Today, the German Federal Environment Ministry (BMU) and the Federal Environment Agency (UBA) published the results of a representative youth study,…
Read more
Consumer protection
"Sweep" reveals misleading information policies of online shops
Today, the European Commission published the results of an EU-wide screening, a so-called “sweep”, which examined the websites of 481 e-shops selling…
Read more
Digitalization
How German consumers deal with digital technologies
Bitkom published the results of a representative survey on the use of digital technologies in Germany today. According to the results, a large share…
Read more
Consumer protection
Consumers complain about unsolicited telephone advertising and misuse of phone numbers
Today, the German Federal Network Agency published details on consumer complaints in the telecommunications sector for 2019. It shows that complaints…
Read more
Consumer protection
Most EU consumers are unaware of their passenger rights
The European Commission has published the results from the Eurobarometer on passenger rights in the EU today. It reveals that less than half of EU…
Read more
Recommended reading
BIT
A Menu for Change – Using behavioral science to promote sustainable diets around the world
In this report we make the case for a global shift towards more sustainable and healthier diets. Using the latest and most well-evidenced behavioral…
Read more
Bala, C. et al. (Eds.)
Consumer education: A long way to becoming a responsible consumer
What constitutes consumer education? The imparting of skills in order to be able to buy safely in different markets? Or the ability to question…
Read more
Pfister, C., J. Ecke & R. Philipps
Energy transition by means of phasing out coal-fired power – Prospects for consumers
The commission "Growth, structural change and employment" set up by the German Federal Government has drawn up a concrete plan for a socially…
Read more
Ketelsen, M., M. Janssen & U. Hamm
Consumers' response to environmentally-friendly food packaging – A systematic review
Consumers play an important role in the market penetration of environmentally-friendly food packaging because it is they who decide whether or not to…
Read more
Forbrukerrådet
Out of control – How consumers are exploited by the online advertising industry
In this report, the authors demonstrate how every time we use our phones, a large number of shadowy entities that are virtually unknown to consumers…
Read more
Kaplan, L., S. Kuhn & J. Kuhnt
The behavioral lens: Taking a behavioral vantage point to improve the success of development programs
Successful programs and policies require supportive behavior from their targeted populations. Understanding what drives human reactions is crucial for…
Read more
News about ConPolicy
Consumer policy news
Recommended reading
