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Ackermann, L., & Tunn, V. S. (2024)Careless product use in access-based services: A rebound effect and how to address it

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Authors: Laura Ackermann and Vivian S.C. Tunn
Publication date: April 2024
Publication: Journal of Business Research

The sharing economy aims to reduce environmental impacts through access-based services. However, users often neglect accessed products. This study shows ten strategies and 23 designs to improve product care, influenced by service design and supply chain control.

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