This report provides an overview of the effects of the Corona pandemic on the passenger transport market, and in particular on short-distance public transport. Based on recent studies and market research, the changes in transport demand and modal split during the first two years of the pandemic are being reported and the consequences for the development of public transport presented. At the beginning of the pandemic, transport demand decreased considerably. In particular, middle- to long-distance journeys no longer took place. Instead, the focus shifted to mobility within neighborhoods and short-distance journeys. Through the increase of working from home and online shopping, the pandemic led to a breakthrough of the digital transformation. Mass transportation, on the other hand, lost importance during the pandemic, and multi-modality also became less widespread. Public transport lost many regular customers during the pandemic and is considered by many to be poor in terms of cleanliness and hygiene standards - even though no increased risk of infection was identified in public transport. To win back 'lost' costumers and attract new ones, the report recommends improving public transport services, especially by increasing passenger transport services, developing a better understanding of what passengers need and providing an extension of the transport service network. It also makes recommendations on specific measures to increase protection against viruses or to respond to changing demand for different tariffs. The latter recommendations are made according to specialized market research. This report is part of the ReFoPlan project 'Clean Air and Climate Protection by Strengthening Public Transport: Expanding and Stabilizing the Financing Basis'.
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